Terms & Conditions

RETURNS:

All returned saddles are subject to a 7% restocking fee. Saddles must be returned within 14 days of receipt in NEW condition with no signs of wear. Custom ordered saddles are nonrefundable.  

You must first contact us for a return authorization number before returning any items.  Shipping fees are nonrefundable.

All personalized items are nonrefundable, as well as any custom measured items. Please be sure of your measurements, spelling and specific instructions to us.

CUSTOMER SERVICE is a priority to us! Let us know of any issues by phone or email, Thank You!

PHONE 662-534-2221 Monday- Friday 9am -5pm Central time

EMAIL

sales@OlenClarkCustomSaddlery.com